Before buying this item, I used 'Humane Mouse Traps' because they are creatures (?). I wanted to respect them even they make me annoying.BUT..... I found so many mice.... and I decided to buy this item.The item has some issues, but the seller responded so kindly and replaced the items. Thank you for your kind and strong support.I used this item for 3 months, and it works sooooo well!!!This caught more than 5 mice... After installation of this item, I see less mouse droppings...It helps a lot!!I highly recommend this item. Thank you so much!!The product arrived in a sturdy cardboard box, with minimal exterior damage from shipping. The contents, product descriptions, and applicable safety warnings were displayed clearly on the exterior of the box.Upon opening, the first visible element was a small typed thank-you note from the seller detailing their contact information and their satisfaction guarantee, a great way to build customer loyalty! This note was professionally written, in legible type and free from grammatical or typographical errors.No directions were provided for the snap traps, although each trap clearly displayed a pinch hazard warning in legible type with an associated diagram. The glue traps included detailed and easy to understand instructions for assembly and placement on the back side of each trap.Overall, the product packaging was appropriately sized, easy to open, and sufficient to protect the contents from damage. I plan to use the glue traps to supplement our at-home pest control regimen and am confident that they will do the job as described.The product is well packaged, there is a guide on how to use the products. The snap traps work well, I tested it (not with the mouse) by setting it open and gently tapping it with a piece of paper and snapped! It works!The snap trap is made from plastic and it is light. I think it will work for a small mouse, but I don’t think it will hold the mouse where you put the trap on, it might move but I’m pretty sure the mouse will be trapped there.The adhesion could have been better, my husband and I had mouse issues before when we lived in the north of Colorado and we thought we had stronger glue traps just because my finger stuck on it when I was about to set the trap and some of the mice still managed to escape.I didn't care for the sticky traps as much but it's my second time purchasing the traps they work awesome!One of the traps won’t set and three that I set one caught a mouse the other two the mouse escaped after being caught in the trap.Though the glue traps did not catch any mice, the plastic snap traps worked wonderfully! Easy to bait and set up. And very easy to dispose of mice and clean after they've done their job. I've used several types/brands of traps and this is the one I'm sticking with!So, the snap traps are working well. And the fact that they're reusable is nice. The sticky traps, however, do not work well. Everything always gets out. Still gave 4 stars because I got these pretty cheap and the snap traps are doing a good job.These are the best traps I've ever used. Easy to set and easy to release the mice they catch. Mess free! Killed a dozen mice in less than 24 hours! I put a little peanut butter on them and whammo!